Account Login

Identity Theft

Step 1: Call the companies where you know fraud occurred.

☐ Call the fraud department. Explain that someone stole your identity. Ask them to close or freeze the accounts. Then, no one can add new charges unless you agree.

☐ Change passwords and PINs for your accounts.


Account Password Tips

A password represents a shared secret between the user and the system they are authenticating. The system cannot differentiate the real user from another user who also knows the password. For this reason, it is essential that users keep their password private. A well-chosen password has two important characteristics; it should be easy to remember, and hard to guess. A password that has to be written down is not strong, no matter how many principles of a “good password” are applied. It is also best practice to use a different password on every website. 

Here is an example of a more secure password: Mpis4y2!

  • At least 8 characters in length
  • At least one numerical digit
  • Use of upper and lower case
  • Use of special characters (like #$%&!) - adding 2 characters increases the time required to crack the password by almost 100 times.
  • Not a word in the dictionary
  • Not easily guessed - don’t use aspects of your identity, such as your birthday, social security number, or login ID
  • Can be easily remembered as an acronym: My password is secure 4 you 2!

Here is an example of a less secure password: Password1

It is based on a word in the dictionary. “Password1” is among the top 630 most used passwords and can be cracked instantly using a dictionary attack.

Change your First Atlantic username or password by: 

 

Step 2: Place a fraud alert and get your credit reports.

☐ To place a free fraud alert, contact one of the three credit bureaus. That company must tell the other two.

☐ Get your free credit reports from Equifax, Experian, and TransUnion. Go to annualcreditreport.com or call 1-877-322-8228.