Have a question? We'd love to hear from you!
If you have specific questions about your account, please give us a call or visit one of our branches.
CALL
Main: (732) 380-3600
Toll-Free: (800) 342-1184
Monday–Thursday 8:30 AM – 5:00 PM EST
Friday 8:30 AM – 6:00 PM EST
Saturday 9:00 AM – 12:30 PM EST
EMAIL / FAX
Member Services | General questions about First Atlantic products and services, or technical questions about online or mobile services. | service@fafcu.com |
|---|---|---|
Asset Recovery | Matters regarding loan delinquencies, late charges, or payment arrangements for bringing your loan current. | assetrecovery@fafcu.com |
Fax | (732) 380-3634 |
VISIT
Find a Location
Monday–Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 9:00 AM – 12:30 PM
OUR SUPERVISORY COMMITTEE
A special post office box has been established for members to report any action that they perceive as a violation of credit union rules and regulations; unethical or illegal behavior; or other complaints that have not been resolved to Member satisfaction through regular credit union channels:
First Atlantic FCU Supervisory Committee
P.O. Box 174
West Long Branch, NJ 07764
Or, to contact a member of the Supervisory Committee, you may also send an email to supcom@fafcu.com.
Please Note: The Supervisory Committee DOES NOT ACCEPT SOLICITATIONS or address service requests. Please utilize service@fafcu.com for these types of requests.